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TQM Health care Process map Managementsystem-Advantages Managementsystem-Costs Managementsystem-Introduction Certification-Preparation Certification-Sequences Efficiency analysis Kaizen Basics 5S Concept 7W Questions 7M Checklist PDCA-Cycle DMAIC	Information TQM Health care Process map Advantages of a Management System Costs of a Management System Introduction of a Management System Preparation of Certification Sequences fo Certification Efficiency analysis KAIZEN basics 5S Concept 7W Questions 7M Checklist PDCA Cycle (Plan / Do / Check / Act) DMAIC (Define / Measure / Analyze / Improve / Control)
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